With incredibly heavy hearts, we share the news that all KindlyMD clinics closed their doors for good in June 2026.

To ensure continuity of care, we strongly encourage you to find another provider as soon as possible. Please note that provider coverage may be subject to your individual insurance plan. Your insurance company may also provide a directory to assist you. Download a list of providers that may be accepting new patients here (last updated June 2026).

If you are a Medical Cannabis Cardholder, your card remains active until the expiration date. When you need to renew, you can find a new Recommending Medical Provider (“RMP”) on the Utah DHHS RMP directory or refer to your local dispensary for assistance.

Medical Records Requests

Important Information for Former KindlyMD Patients

KindlyMD has partnered with Iron Mountain to securely store and maintain former patient medical records and manage all future medical records requests.

If you are a former KindlyMD patient and would like to obtain a copy of your medical records, please follow the steps below:

How to Request Your Medical Records

  1. Step 1: Download the HIPAA Authorization Form here.
  2. Step 2: Complete all sections of the form. Incomplete forms may be returned and delay processing.
  3. Step 3: Submit your completed form directly to Iron Mountain using one of the contact methods listed below.

Iron Mountain – Release of Information

Email: DenverROI@ironmountain.com Phone: 303-373-5764 Fax: 303-576-6874 Mailing Address:
Iron Mountain Release of Information
1133 E 53rd Avenue
Denver, CO 80239

Utah Medical Cannabis Card Patients

If you are seeking information related to your Utah medical cannabis card, your card information is maintained through the State of Utah’s Electronic Verification System (EVS).

You generally do not need to submit a medical records authorization form to Iron Mountain for information already available through the state’s EVS system.

If you are requesting additional clinical medical records from KindlyMD, you will need to complete and submit the HIPAA Authorization Form to Iron Mountain.

Important Notice

KindlyMD no longer processes medical records requests directly. All requests for former patient medical records must be submitted to Iron Mountain using the contact information provided above.

Emails sent to KindlyMD regarding medical records requests will not be processed or receive a response.

Thank you for your understanding.

To all, thank you. Thank you for trusting us, for supporting us & for allowing us to play a role in your health & well-being. Caring for this community has been an incredible honor & privilege for our team.

To your health,

All of us at KindlyMD